This document defines and establishes methodologies for a set of indicators to steer and measure the performance of city services and quality of life. It follows the principles set out in ISO 37101 and can be used in conjunction with ISO 37101 and other strategic frameworks. This document is applicable to any city, municipality or local government that undertakes to measure its performance in a comparable and verifiable manner, irrespective of size and location.
This document describes a framework, structured in layers of ICT technologies, essential for smart cities' operation. This framework also provides the mapping of the ICT techniques to various system entities in order to support the smart city's business, knowledge management, and operational systems from the engineering perspective.
This document defines a comprehensive set of evaluation indicators specially related to information and communication technologies (ICT) adoption and usage in smart cities. Firstly, it establishes an overall framework for all the indicators. Then, it specifies the name, description, classification and measurement method for each indicator.
This document specifies a generic knowledge management framework for a smart city, focusing on creating, capturing, sharing, using and managing smart city knowledge. It also gives the key practices which are required to be implemented to safeguard the use of knowledge, such as interoperability of heterogeneous data and governance of multi-sources services within a smart city.
This document provides a top-level maturity model for smart sustainable communities (MMSSC), which can be used for self-assessment by individual cities and communities and as the basis for cross-city benchmarking. The MMSSC is a simple way for community leaders to assess how mature their community is in its journey towards adoption of good practices as set out in ISO standards for sustainable and smart-enabled development; to identify strengths and weaknesses; and then to quickly find their way to the international standards and guidance that are most relevant to their needs.
ISO 37101:2016 establishes requirements for a management system for sustainable development in communities, including cities, using a holistic approach, with a view to ensuring consistency with the sustainable development policy of communities.
As accelerating improvements in city services and quality of life is fundamental to the definition of a smart city ISO 37120 is intended to provide a complete set of indicators to measure progress towards a smart city.
This document specifies technical aspects related to the extraction, decoupling, trading, and benefits of data components throughout the digital twin life cycle.
Definition of DTw correspondence measure; Components of the measure such as similarity, resolution, latency, LoD (level of detail); Quantification of the measure, Relation with other DTw projects including maturity level; and Unique features of DTw including twinning.
ISO 9241-125:2017 provides guidance for the visual presentation of information controlled by software, irrespective of the device. It includes specific properties such as the syntactic or semantic aspects of information, e.g. coding techniques, and gives provisions for the organization of information taking account of human perception and memory capabilities. Those of its provisions that do not apply to specific types of visual interfaces clearly indicate any limitations to their applicability. It does not address specific details of charts, graphs or information visualization. ISO 9241-125:2017 can be utilized throughout the design process (e.g. as specification and guidance for designers during design or as a basis for heuristic evaluation). Its provisions for the presentation of information depend upon the visual design approach, the task, the user, the environment and the single or multiple technologies that might be used for presenting the information. Consequently, this document cannot be applied without knowledge of the context of use. It is not intended to be used as a prescriptive set of rules to be applied in its entirety but rather assumes that the designer has proper information available concerning task and user requirements and understands the use of available technology. Some of the provisions of this document are based on Latin-based language usage and might not apply, or might need to be modified, for use with languages that use other alphabets. In applying those that assume a specific language base (e.g. alphabetic ordering of coding information, items in a list), it is important that care is taken to follow its intent of the standard when translation is required to a different language. ISO 9241-125:2017 does not address auditory or tactile/haptic presentation of information or modality shifting for the presentation of visual information in other modalities. NOTE ISO 9241‑112 provides high-level ergonomic guidance that applies to all modalities.
ISO 9241-161:2016 describes visual user-interface elements presented by software and provides requirements and recommendations on when and how to use them. This part of ISO 9241 is concerned with software components of interactive systems to make human-system interaction usable as far as the basic interaction aspects are concerned. ISO 9241-161:2016 provides a comprehensive list of generic visual user-interface elements, regardless of a specific input method, visualization, and platform or implementation technology. The guidance given in this part of ISO 9241 is intended to be used in conjunction with ISO 9241 guidance on dialogue techniques. It recognizes that additional elements can evolve. It also addresses derivates, compositions (assemblies) and states of user-interface elements. It gives requirements and recommendations on selection, usage and dependencies of user-interface elements and their application. It is applicable regardless of a fixed, portable or mobile interactive system. It does not provide detailed coverage of the methods and techniques required for design of user-interface elements. This part of ISO 9241 does not address implementation (e.g. graphical design of elements) and interaction details for specific input methods or technologies. It does not cover decorative user-interface elements that are intended to address solely aesthetic (hedonic) qualities in the user interface, e.g. background images. The information in this part of ISO 9241 is intended for use by those responsible for the selection and implementation of visual user-interface elements in interactive systems and for evaluating user interfaces. It is intended for use by those planning and managing platform specific aspects of user interface screen design. It also provides guidance for human factors/ergonomics and usability professionals involved in human-centred design. It addresses technical issues only to the extent necessary to allow users of this part of ISO 9241 to understand the relevance and importance of a consistent interface element usage and selection in the design process as a whole. Annex A provides a guide to selection of different visual user interface elements depending of their appropriate application.