CEN/CENELEC

This document specifies accessibility requirements on information provision and communication in support services. This includes general information about the products and services including information on their accessibility. This document provides requirements on an accessible support service designed so that information and communication can be accessed, understood and used. Support services include but are not limited to help desks, call centres, technical support, and training services. It applies to support services that are provided digitally or face to face. NOTE 1 Where relay services are referred to in this document, relay services are a means to communicate in the provision of support services. NOTE 2 It includes support services that are provided directly and those that have been outsourced. It is applicable for all organisations of all sizes and across all sectors.

This document specifies user requirements for the accessibility of non-digital information related to products and services. This document describes test procedures and evaluation methodologies for non-digital information technical solutions. This document is applicable to the presentation of visual, tactile and auditory based non-digital information and instructions, including: - displayed on a product - displayed on the packaging or in the packaging of products - about the use of a product - about installation and maintenance, storage and disposal of products - about products used in the provision of services and about the functioning of the service - about air, bus, rail and waterborne passenger transport services - about consumer banking services. This document is intended for use by organisations that produce products and or provide services. This document does not apply to the presentation of information by ICT products and services, for instance displayed on a screen

This document describes a taxonomy of the AI tasks related to computer vision. It includes AI tasks pertaining to either the analysis or generation of images and videos.