Business Requirements Specification Cross Industry Quotation Process

The Quotation process is used by a customer to obtain an offer from a potential supplier for the delivery of products or services. During the Quotation process either party may reject the conditions proposed. The Quotation is then not accepted and neither party has residual obligations. For reasons of compatibility with existing practices the Customer may in his rejection include suggestions on conditions that would be acceptable for him. Again, the use of this feature is not preferred.