Standard
ABSTRACT
ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.
ISO/IEC 19086-3:2017 [ISO/IEC 19086-3:2017]
General information
- Status: Published
- Publication date :
- Working Groups :
- Category: Cloud computing
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Latest published version :