Abstract
This document specifies security and protection of personally identifiable information components, SLOs and SQOs for cloud service level agreements (cloud SLA) including requirements and guidance.
This document is for the benefit and use of both CSPs and CSCs.
The standard can be bought here: https://www.iso.org/standard/68242.html
The informative sections of standards are publicly available https://www.iso.org/obp/ui/#iso:std:iso-iec:19086:-4:ed-1:v1:en
General Information
Publication date: 01 January 2019
ICT rolling plan topic: Cloud computing
SDO: IEC
Latest publishied version: https://www.iso.org/standard/68242.html